lnr: Halloween 2023 (Default)
posted by [personal profile] lnr at 02:33pm on 02/04/2009
I'm with these guys: replacing your sandwich without charging you the extra would have been much better, and replacing it *and* refunding would be outstanding customer service. It's not exactly what you expect from a work canteen though, so I can see why you're not expecting the earth. I'd have expected *much* better from Daily Bread though. Definitely worth complaining, as I'm sure they'd really want to make sure they get this sort of thing right.

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