Grrr, but I don't know who at yet

[bugshaw]

While opening post and sorting bills, I was surprised to see a letter from my gas company expressing how sorry they were that I was leaving them. Then a similar one from my electricity company. Something funny's gone on, and I don't know what or who or how. I'm always very stern with the doorsteppers and cold-callers, even when they purport to be from an independent regulatory board tasked with informing people about the energy supplier prices in their area. "No, you're just trying to get me to change supplier." "But don't you want to save money?" "I don't want to spend a load of time and paperwork trying to save a bit of money."

Yet here I am, with a nice stack of paperwork and phonecalls ahead of me. It doesn't help that the unexpected gas letter hits my SCAM triggers, with different paper/print quality, slightly different phone and mail address, and using a supply number rather than the customer reference number they put on their other communications. Oh, I'm expecting to be irked tomorrow.

EDIT: I am irked, but mostly because neither gas nor electric customer service lines are open on Sundays and this will have to wait till Monday which is already full. I'll try not to let it nag at my mind until then.

Comments

[stevegreen.livejournal.com]

Probably some bastard scam artist in a call centre hoping to boost their commission.

[ffutures.livejournal.com]

I've heard of the door to door canvassers faking signatures to get commissions.

[murphys-lawyer.livejournal.com]

It happened to us a while back. Fortunately, it only took getting in touch with our genuine suppliers to confirm that we weren't moving, and the "new" ones to point out that our surname isn't spelled like that, to sort it out.

[lnr]

Sadly as a result of E.on's incompetence they ended up transferring our *neighbour's* gas to them, rather than ours. Which it turns out is why I kept getting sent meter cards.

However they *are* supposed to have a cooling off time for you to "change your mind" in, so hopefully you can get it sorted.